Virtual Service Desk (End Client Helpdesk)
- Includes Total Desktop Care
- US-based Help Desk Team
- Desktop and Server Support
- Business Hour Support (8:00AM - 10:00PM Eastern, Monday through Friday, Holiday schedule may vary)
- Extended On-call Business Hour Support (10:00PM - 8:00AM Eastern, Monday through Friday and all day Saturday and Sunday - Messaging service answers call and Technician calls back)
- Toll Free Client Support Number
